Front Office & Department Operations Coordinator

The University of Melbourne; Melbourne; On-site; AUD 83,000 - 96,000; Full time

Benefits offered by this job

17% superannuation

Salary packaging

Health and wellbeing programs

Professional development opportunities

Discounted services

Job summary

The University of Melbourne invites applications for a Department Support Officer based in Parkville. The role provides front‑of‑office and administrative support to the Department of Management and Marketing, coordinating visitors, facilities and broad department activities to ensure smooth operations.

You will gain exposure to HR, finance, communications and continuous process improvements within a collaborative team environment, contributing to high‑quality teaching and research support.

Qualifications

• Hold a relevant degree or an equivalent combination of education, training and administrative experience.
• Demonstrate strong written and spoken communication with diverse stakeholders.
• Show a proactive customer-service orientation and ability to manage competing priorities.
• Work both independently and as part of a team to support department operations.

Responsibilities

• Act as the primary contact for staff, students and visitors with accurate advice on policies and processes.
• Coordinate visitor logistics, facilities, and department seminars including travel, venues and catering.
• Monitor and maintain facilities, room bookings, office allocations, equipment and shared resources.
• Administer core financial processes including purchasing, reimbursements and invoice payments.
• Support recruitment, onboarding, newsletters, mailing lists, websites and improvement projects as directed.

Skills

Communication

Organisational skills

Customer service

Initiative

Problem solving

Teamwork

Education

Relevant degree or equivalent

Job description

The University of Melbourne invites applications for a Department Support Officer based in Parkville. The role provides front‑of‑office and administrative support to the Department of Management and Marketing, coordinating visitors, facilities and broad department activities to ensure smooth operations.

You will gain exposure to HR, finance, communications and continuous process improvements within a collaborative team environment, contributing to high‑quality teaching and research support.