Front Desk & Operations Coordinator (6-month)

University of Melbourne; Parkville; On-site; AUD 83,000 - 96,000; Full time

Benefits offered by this job

17% superannuation

Flexible work arrangements

Career development programs

Parental leave

Employee assistance program

Discounted services

Job summary

The University of Melbourne is seeking a centralized front‑of‑office administrator in the Department of Management and Marketing on a full‑time, fixed‑term basis for 6 months. You will be the go‑to contact for staff, students and visitors, coordinating facilities, recruitment support, and core administration across HR, finance, and communications.

This role offers 17% superannuation, salary packaging and professional development opportunities.

Qualifications

• Hold a relevant degree or bring an equivalent combination of education, training and administrative experience.
• Demonstrate clear written and verbal communication with diverse stakeholders.
• Show strong customer service focus and ability to respond promptly to enquiries.
• Use well-developed organisational skills to prioritise tasks under pressure.
• Work both independently and as part of a team delivering high-quality services.

Responsibilities

• Act as primary contact for staff, students and visitors with accurate guidance on policies.
• Coordinate visitor logistics, venues, catering, travel and event support.
• Monitor facilities, room bookings, access, equipment and shared resources.
• Administer core financial processes including purchasing and reimbursements.
• Support recruitment, onboarding, newsletters, mailing lists and improvement projects.

Skills

Customer service

Communication

Organisational skills

Problem solving

Teamwork

Education

Relevant degree or equivalent

Tools

Microsoft Office

Job description

The University of Melbourne is seeking a centralized front‑of‑office administrator in the Department of Management and Marketing on a full‑time, fixed‑term basis for 6 months. You will be the go‑to contact for staff, students and visitors, coordinating facilities, recruitment support, and core administration across HR, finance, and communications.

This role offers 17% superannuation, salary packaging and professional development opportunities.