Luxury Front Office Coordinator - Cosmetic Dental Clinic

Dental Boutique; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Job summary

Dental Boutique Adelaide is seeking a Front Office Coordinator to be the welcoming face of our luxury cosmetic dental practice. You will manage the reception, greet patients, answer calls and emails, and coordinate appointments to ensure a smooth daily flow.

With a focus on outstanding service, you’ll support the clinical and patient coordination teams, handle payments, maintain accurate records, and contribute to a premium patient experience in a modern clinic.

Qualifications

• Previous customer service experience is required.
• Friendly, professional and patient-focused demeanor.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence using computers and learning new systems.
• Proactive attitude and willingness to learn.
• Ability to stay calm and organised in a fast-paced environment.
• Positive, team-oriented mindset.
• Ongoing training and professional development opportunities.

Responsibilities

• Welcome patients and create a warm, professional first impression.
• Manage incoming phone calls, emails, and appointment enquiries.
• Schedule and coordinate patient appointments efficiently.
• Assist patients with general enquiries and administrative tasks.
• Maintain accurate patient records and documentation.
• Process payments and manage daily reception tasks.
• Collaborate with clinical and patient coordination teams.

Skills

Customer service

Communication

Organisation

Computer literacy

Job description

Dental Boutique Adelaide is seeking a Front Office Coordinator to be the welcoming face of our luxury cosmetic dental practice. You will manage the reception, greet patients, answer calls and emails, and coordinate appointments to ensure a smooth daily flow.

With a focus on outstanding service, you’ll support the clinical and patient coordination teams, handle payments, maintain accurate records, and contribute to a premium patient experience in a modern clinic.