Front-of-House Lead: Elevate Guest Experiences

Accor; Gold Coast City; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way – Accor Academy

Build Your Network

Worldwide Opportunities

Zusammenfassung

Accor's Peppers Soul Surfers Paradise is seeking a proactive Restaurant Supervisor to lead the front of house during busy service, ensuring every guest experiences warmth and attentive service. You will coach a diverse team, craft schedules, and uphold the property’s high standards in dining experiences.

In this role you’ll inspire collaboration, elevate guest satisfaction, and continuously develop product knowledge while delivering memorable moments along Queensland's famed Gold Coast shoreline.

Qualifikationen

• Genuine passion for hospitality and food service.
• Experience guiding and empowering teams to deliver exceptional customer experiences.
• Ability to work across weekends and public holidays as required.
• Possession of a valid RSA or equivalent qualification.

Aufgaben

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example.
• Collaborate with your team to spark motivation and attain exceptional results together.
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts.
• Create a welcoming and friendly atmosphere where every moment becomes a memory.
• Turn challenges into opportunities and drive service excellence.
• Guide your team in attaining service excellence while expanding product knowledge.

Kenntnisse

Hospitality passion

Team leadership

Flexibility with schedules

Customer experience

Ausbildung

RSA or equivalent qualification

Jobbeschreibung

Accor's Peppers Soul Surfers Paradise is seeking a proactive Restaurant Supervisor to lead the front of house during busy service, ensuring every guest experiences warmth and attentive service. You will coach a diverse team, craft schedules, and uphold the property’s high standards in dining experiences.

In this role you’ll inspire collaboration, elevate guest satisfaction, and continuously develop product knowledge while delivering memorable moments along Queensland's famed Gold Coast shoreline.