Housekeeping Supervisor — Lead Cleanliness & Guest Experience

Travel + Leisure Co.; Manly; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays acrossAustralia

Subsidised private health cover

Job summary

Travel + Leisure Co. is seeking a Housekeeping Supervisor to maintain high standards of cleanliness and service at Peppers Manly Beach. You will delegate workloads, manage rosters, and ensure accurate stock control while liaising with Front Office for occupancy readiness.

The role requires strong communication, safety awareness, and the ability to work nights and weekends. Become part of a team focused on exceptional guest experiences and continual improvement.

Qualifications

• Previous experience within a similar hotel position.
• Sound understanding of Workplace Health and Safety, including safe chemical handling.
• Strong communication skills.
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.
• Ability to work well independently and in a team environment.

Responsibilities

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalation any outstanding guest inquiry or concern to management.

Skills

Attention to detail

Team leadership

Problem solving

Safety awareness

Flexible schedule

Job description

Travel + Leisure Co. is seeking a Housekeeping Supervisor to maintain high standards of cleanliness and service at Peppers Manly Beach. You will delegate workloads, manage rosters, and ensure accurate stock control while liaising with Front Office for occupancy readiness.

The role requires strong communication, safety awareness, and the ability to work nights and weekends. Become part of a team focused on exceptional guest experiences and continual improvement.