Front Desk & Office Experience Lead

Experian Asia Pacific; North Sydney Council; On-site; AUD 45,000 - 60,000; Full time

Job summary

Experian Asia Pacific is seeking a Receptionist Workplace Coordinator to join our site-based team in Australia. The role focuses on delivering a welcoming, organised office environment and exceptional visitor experiences while supporting daily workplace operations.

You will maintain professional front-of-house standards, manage sign-in procedures, mail, and vendor coordination, and assist with events, onboarding, and general admin to ensure a smooth, high-quality office experience.

Qualifications

• Internal & external client focus and service mindset.
• Adaptable to a changing environment and capable of handling multiple tasks.
• Passion for working with people and administration.

Responsibilities

• Reception & Front of House during business hours, serving visitors and employees.
• Manage visitor sign-in, badges and security compliance processes.
• Oversee mail, courier services and accurate reception records.
• Coordinate workplace experience duties, events, and AV support for meetings.
• Support onboarding/offboarding and daily administrative activities.

Skills

Client focus

Adaptability

Administration passion

Personal branding

Education

Business college degree

Job description

Experian Asia Pacific is seeking a Receptionist Workplace Coordinator to join our site-based team in Australia. The role focuses on delivering a welcoming, organised office environment and exceptional visitor experiences while supporting daily workplace operations.

You will maintain professional front-of-house standards, manage sign-in procedures, mail, and vendor coordination, and assist with events, onboarding, and general admin to ensure a smooth, high-quality office experience.