Front End Customer Experience Manager

Supabarn; South Canberra; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Supabarn Kingston is seeking a Front End Customer Service Manager to lead our front-end team of around 50 staff. The successful candidate will bring strong customer service skills, effective communication and a mature, professional approach to daily store operations.

You will work closely with management to uphold Supabarn's reputation for top quality service, motivate staff, and drive exceptional customer experiences. Remuneration is negotiable and commensurate with experience.

Qualifications

• Mature person with strong communication and customer service skills.
• Experience leading front-end teams in retail/supermarket environments preferred.
• Energetic, cooperative and well presented with excellent interpersonal skills.

Responsibilities

• Lead front-end team of ~50 staff to uphold customer service standards.
• Ensure staff understand and accept responsibilities for customer service.
• Communicate effectively with customers, staff and management.

Skills

Customer service leadership

Communication

Retail management

Staff supervision

Job description

Supabarn Kingston is seeking a Front End Customer Service Manager to lead our front-end team of around 50 staff. The successful candidate will bring strong customer service skills, effective communication and a mature, professional approach to daily store operations.

You will work closely with management to uphold Supabarn's reputation for top quality service, motivate staff, and drive exceptional customer experiences. Remuneration is negotiable and commensurate with experience.