Front Desk & Workplace Experience Lead

Experian Asia Pacific; North Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Experian Asia Pacific is seeking a Receptionist Workplace Coordinator to guard a welcoming, organized office and ensure a smooth day-to-day experience for staff and visitors. This site-based role requires professional presentation, strong organisation, and a service-focused mindset to support colleagues and external partners.

You will oversee front-of-house operations, visitor registration, mail handling, and office services, helping to maintain a safe, efficient, and inviting workplace across

Qualifications

• Pride in presentation and maintaining a high quality office environment.
• Proactive and self-motivated, able to identify tasks and act without direction.
• Service mindset to support staff and enhance their experience.
• Highly organised with strong attention to detail.
• Excellent communication and professional demeanor.

Responsibilities

• Reception & Front of House: maintain a visible, professional front-of-house presence during business hours.
• Welcome visitors and manage reception, calls, and guest flow.
• Manage visitor processes: registration, sign-in, badges, passes, host notifications, and security compliance.
• Oversee mail and courier services: receiving, distributing, scanning, and dispatching items.
• Maintain reception records and logs for operational efficiency and compliance.
• Ensure a professional, welcoming office environment across reception, meeting rooms, kitchens, and common areas.
• Conduct workplace inspections and opening/closing checks to keep spaces clean and functional.
• Create a positive workplace experience promoting wellbeing and pride.
• Monitor workplace utilisation and coordinate replenishment of supplies.

Skills

Pride in presentation

Proactive

Service oriented

Highly organised

Strong communication

Job description

Experian Asia Pacific is seeking a Receptionist Workplace Coordinator to guard a welcoming, organized office and ensure a smooth day-to-day experience for staff and visitors. This site-based role requires professional presentation, strong organisation, and a service-focused mindset to support colleagues and external partners.

You will oversee front-of-house operations, visitor registration, mail handling, and office services, helping to maintain a safe, efficient, and inviting workplace across