Front Desk & Visitor Services Lead

Victorian Government - Department of Families, Fairness, and Housing; Victoria; Presencial; AUD 55 000 - 75 000; Tempo integral

Resumo da oferta

The Victorian Government - Department of Families, Fairness and Housing is seeking a Reception Services Officer to be the first point of contact for clients, the public and service providers. The role emphasizes delivering accurate information, directing inquiries, and maintaining a welcoming and professional reception environment.

As part of a team, you will handle enquiries, coordinate with colleagues, and support office administration.

Responsabilidades

• Deliver a high-quality telephone and reception service to clients, service providers and the public in a welcoming, professional manner.
• Acknowledge all visitors and callers and respond promptly to their needs.
• Maintain effective working relationships and liaise with staff at all levels.
• Assess the purpose of visits or calls and provide appropriate information or referrals.

Descrição da oferta de emprego

The Victorian Government - Department of Families, Fairness and Housing is seeking a Reception Services Officer to be the first point of contact for clients, the public and service providers. The role emphasizes delivering accurate information, directing inquiries, and maintaining a welcoming and professional reception environment.

As part of a team, you will handle enquiries, coordinate with colleagues, and support office administration.