Front Desk Veterinary Receptionist – Pet Care

VetPartners Australia Pty; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Vineyard Vet Hospital in Sydney, NSW is seeking a friendly, compassionate Full-Time Receptionist to join our busy team. You’ll be the first point of contact for clients and their pets, delivering warm, professional service and supporting the veterinary team with day-to-day operations.

Responsibilities include greeting clients, answering phones and emails, booking appointments, processing payments, managing records, and maintaining a clean reception area.

Qualifications

• Experience in customer service essential.
• Excellent communication and organisational skills.
• Ability to multi-task in a busy reception.

Responsibilities

• Welcoming clients and their pets with warmth and professionalism
• Answering phones, emails and client enquiries
• Booking and managing appointments
• Checking clients and patients in and out
• Processing payments and handling cash/transactions
• Managing client records and maintaining accurate information
• Liaising with veterinarians, nurses and the wider team
• Assisting with general administrative and reception duties
• Maintaining a clean, organised and welcoming reception area

Skills

Customer service

Communication

Organised

Teamwork

Multitasking

Job description

Vineyard Vet Hospital in Sydney, NSW is seeking a friendly, compassionate Full-Time Receptionist to join our busy team. You’ll be the first point of contact for clients and their pets, delivering warm, professional service and supporting the veterinary team with day-to-day operations.

Responsibilities include greeting clients, answering phones and emails, booking appointments, processing payments, managing records, and maintaining a clean reception area.