Weekend Veterinary Receptionist - Calm, Caring Front Desk

VSOS; Sydney; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Weekend shifts

Learning and development

Wellbeing support

Pet discounts

One-team environment

Job summary

Veterinary Specialists of Sydney (VSOS) is seeking friendly weekend Veterinary Receptionists to join our weekend team in Sydney. You will be the first point of contact, creating a calm and professional atmosphere for clients and their pets during stressful times.

As part of a busy 24/7 hospital, you will support emergency and specialist teams, handle appointments, payments and documentation, and play a key role in delivering exceptional patient and client care on Saturdays and Sundays.

Qualifications

• Previous reception/front-desk experience in a veterinary or medical setting preferred.
• Availability for regular weekend shifts (Sat/Sun).
• Strong communication and interpersonal skills with clients and staff.
• Excellent organisation and attention to detail; ability to multitask in a busy environment.

Responsibilities

• Greet clients with warmth and professionalism.
• Support clients through emergency presentations and difficult situations.
• Coordinate patient admissions and record information accurately.
• Ensure consent forms and documentation are completed.
• Answer and direct phone calls compassionately.
• Manage appointments and maintain records in ezyVet.
• Communicate clearly with clients, veterinarians and hospital staff.
• Process payments and assist with account inquiries.
• Maintain a clean, organised reception area and provide admin support.
• Contribute to clinic initiatives and continuous improvement.

Skills

Customer service

Front desk

Communication

Organisation

Multitasking

Team collaboration

Tools

ezyVet

Job description

Veterinary Specialists of Sydney (VSOS) is seeking friendly weekend Veterinary Receptionists to join our weekend team in Sydney. You will be the first point of contact, creating a calm and professional atmosphere for clients and their pets during stressful times.

As part of a busy 24/7 hospital, you will support emergency and specialist teams, handle appointments, payments and documentation, and play a key role in delivering exceptional patient and client care on Saturdays and Sundays.