Front Desk & Support Services Administrator (Part-Time)

Meli; Geelong; On-site; AUD 72,000 - 88,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Superannuation support

Flexible work options

Parental leave

Employee wellbeing

Job summary

Meli is seeking a Support Services Administrator to be the welcoming first contact across Geelong and Colac sites. You will help clients, staff and visitors feel heard, respected and connected to the services they need, while ensuring safety and smooth operations.

The role is 0.4FTE (15.2 hours/week), part-time fixed term until 28 May 2027, with salary of $80,186 pro-rata plus super and salary packaging. Flexible working options and EVP benefits apply.

Qualifications

• Qualification in Business Administration or equivalent frontline/reception experience.
• Strong communication and interpersonal skills for diverse clients.
• Ability to engage calmly and professionally in distressing situations.
• Proficiency with Microsoft Office and client information systems.

Responsibilities

• Create a welcoming first point of contact for clients, staff and visitors.
• Respond with empathy to distressed individuals and apply safety/escalation processes.
• Coordinate accurate client and operational information to support continuity of care.
• Support site operations and day-to-day service needs across multiple locations.

Skills

Front desk

Reception experience

Communication

Education

Business Administration qualification

Community Services experience

Job description

Meli is seeking a Support Services Administrator to be the welcoming first contact across Geelong and Colac sites. You will help clients, staff and visitors feel heard, respected and connected to the services they need, while ensuring safety and smooth operations.

The role is 0.4FTE (15.2 hours/week), part-time fixed term until 28 May 2027, with salary of $80,186 pro-rata plus super and salary packaging. Flexible working options and EVP benefits apply.