Front Desk & Admin Officer — Casual 3‑Month Role

Windermere Child & Family Services; Melbourne; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Structured performance check-ins

Secondment and career growth

Staff discount program

Professional development

High quality IT equipment

Job summary

Windermere Child & Family Services in Melbourne is seeking a Reception & Administration Officer for a 3 month casual part-time leave coverage (15.2 hours per week). Based at our Narre Warren Head Office, the role involves greeting clients, handling calls and delivering essential admin support.

You will manage busy front-of-house operations, provide initial guidance about services, and support staff with a range of administrative tasks.

Qualifications

• Experience in busy reception/administration is essential.
• Experience in social/community services is advantageous.
• Excellent interpersonal and written/verbal communication skills.
• Proficient with Microsoft Word, Excel and IT systems.
• Ability to prioritise tasks and maintain confidentiality.

Responsibilities

• Provide front of house reception and guidance to clients.
• Handle incoming calls and face-to-face enquiries.
• Provide administrative support to staff.
• Greet clients attending appointments and direct to appropriate staff.
• Work from Narre Warren Head Office with potential travel to other Windermere sites.

Skills

Reception experience

Interpersonal skills

Microsoft Office

Communication skills

Time management

Confidentiality

Education

Administration qualification

Tools

Microsoft Office

Job description

Windermere Child & Family Services in Melbourne is seeking a Reception & Administration Officer for a 3 month casual part-time leave coverage (15.2 hours per week). Based at our Narre Warren Head Office, the role involves greeting clients, handling calls and delivering essential admin support.

You will manage busy front-of-house operations, provide initial guidance about services, and support staff with a range of administrative tasks.