Enquiries & Reception Officer — Welcoming Admin & Support

Melba Support Services; Ballarat; On-site; AUD 12,000 - 18,000; Part time

Benefits offered by this job

Salary packaging

Learning & development

Career progression

Supportive team

Wellbeing programs

Meaningful work

Job summary

Melba Support Services is seeking an Enquiries and Reception Officer to join our team on a part-time, on-site basis. You will be the first point of contact for people connecting with Melba, handling enquiries via phone, email, and in person, and directing them to the right team.

The role combines reception, administration and customer service to ensure our offices run smoothly. The successful candidate will have experience in reception or admin, excellent communication skills, and the ability to

Qualifications

• Experience in reception, customer service or administration.
• Excellent written and verbal communication.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Welcome visitors and create a friendly reception experience.
• Coordinate mail, deliveries and meeting room management.
• Provide data entry, filing and document preparation support.
• Maintain office supplies and equipment.
• Respond to enquiries via phone, email and in person.
• Provide accurate information about Melba's services.

Skills

Reception

Customer service

Administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Melba Support Services is seeking an Enquiries and Reception Officer to join our team on a part-time, on-site basis. You will be the first point of contact for people connecting with Melba, handling enquiries via phone, email, and in person, and directing them to the right team.

The role combines reception, administration and customer service to ensure our offices run smoothly. The successful candidate will have experience in reception or admin, excellent communication skills, and the ability to