Front Desk & Office Admin Dynamo | Growth Path

seek.com.au; Newcastle City Council; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Structured training

Clear systems

Variety every day

Room to grow

Job summary

Newcastle Professional Services is seeking an Office Administrator / Front of House to join our busy Newcastle team. In this role you'll be the engine room of the office, managing a high volume of client contact, admin processing and coordination each day.

You will handle a busy switchboard, coordinate calendars, set up client files, process payments and greet visitors, while staying friendly under pressure.

Qualifications

• Experience handling a heavy workload with accuracy.
• Fast typing and proficiency with Microsoft 365.
• Attention to detail and friendly under pressure.
• Experience in front-of-house or admin in professional services is a bonus.

Responsibilities

• Manage busy switchboard and client inquiries.
• Coordinate diaries, bookings and reminders across team.
• Set up new client files and complete identity checks.
• Process payments, receipts and basic accounts admin.
• Handle mail, couriers and document dispatch.
• Greet visitors and maintain tidy client-facing areas.
• Manage stock and general office logistics.
• Take on ad hoc admin tasks as the firm grows.

Skills

Microsoft 365

Data entry

Customer service

Attention to detail

Time management

Team player

Tools

Phone system

Job description

Newcastle Professional Services is seeking an Office Administrator / Front of House to join our busy Newcastle team. In this role you'll be the engine room of the office, managing a high volume of client contact, admin processing and coordination each day.

You will handle a busy switchboard, coordinate calendars, set up client files, process payments and greet visitors, while staying friendly under pressure.