Compassionate Front Desk Administrator for Aged Care

St Vincent's Private Hospital Toowoomba; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Meals & Entertainment card

Flu vaccination

Employee assistance program

Fitness Passport

Uniforms provided

Training provided

Job summary

St Vincent's Care Services Kew in Melbourne's surrounds is seeking a friendly Receptionist/Administrator to join the team. You will be the first point of contact for residents, families and visitors, handling phones, inquiries and clerical tasks with care and professionalism.

The role requires excellent communication and a high level of customer service, with duties including front desk duties, room bookings, and meeting room coordination, all in a supportive care environment.

Qualifications

• Front desk reception duties with a focus on customer service.
• Answering inquiries and directing visitors in a professional manner.
• Ability to manage communications and clerical tasks efficiently.
• National Criminal History Check is required.

Responsibilities

• General reception duties including ad hoc and project-based administration.
• Answering telephones in a polite and timely manner and assist with general enquiries.
• Meet and greet all visitors/guests in a friendly and helpful manner.
• General housekeeping duties of front reception area, ensuring it is clean and tidy.
• Assist with meeting room bookings, room set up, catering and AV.
• Undertake other administrative duties as directed by Residential Care Services Manager.
• Provide high level of customer service and clear communication.

Skills

Customer service

Communication skills

Attention to detail

Front desk experience

Job description

St Vincent's Care Services Kew in Melbourne's surrounds is seeking a friendly Receptionist/Administrator to join the team. You will be the first point of contact for residents, families and visitors, handling phones, inquiries and clerical tasks with care and professionalism.

The role requires excellent communication and a high level of customer service, with duties including front desk duties, room bookings, and meeting room coordination, all in a supportive care environment.