Weekend Receptionist

Opal Healthcare; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Hourly rate (DOE) + 12% superannuation

Paid parental leave

Flexible public holiday options

Opal HealthCare Academy learning and发展

Job summary

Opal HealthCare's Carlingford Greens Care Community in Sydney's north-west opens in March 2027, offering a welcoming front desk experience for residents, families and visitors on weekends.

We are seeking a friendly, professional Weekend Receptionist to be the first contact, answer calls, manage inquiries, and support rostering and mail with warm hospitality across weekends. Training and ongoing development are provided.

Qualifications

• Experience in a reception, front-of-house, or customer service role.
• Strong communication and interpersonal skills.
• Ability to be warm, professional and organised at the front desk.

Responsibilities

• Be the warm, welcoming first point of contact for residents, families and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, know residents by name and provide hospitality like tea.
• Support administrative tasks including managing mail, maintaining records and rostering.

Skills

Reception experience

Customer service

Front-of-house experience

Strong communication

Tools

MS Office

Job description

Opening in March 2027, Carlingford Greens Care Community is a brand-new, purpose-built aged care home in Sydney's north-west, supporting 150 residents across permanent, respite and dementia care.

This is a unique opportunity to be part of a newly established Care Community and help create a warm, welcoming and professional experience for residents, families and visitors from day one. As our Weekend Receptionist, you'll be the friendly face and first point of contact for the community, helping to create positive experiences while supporting the smooth operation of the home.

Featuring beautiful gardens, light-filled living spaces and a vibrant Town Centre with a café, wellness centre and salon, Carlingford Greens has been thoughtfully designed to foster connection, comfort and belonging.

Conveniently located on Marsden Road, the community is easily accessible via public transport, with regular bus services and the Carlingford Light Rail providing connections to Parramatta and surrounding suburbs.

Why Join Opal HealthCare?

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading private aged care providers, with over 149 Care Communities, caring for more than 14,000 residents and supporting over 23,000 team members nationwide.

About the Role:

We're looking for a friendly, professional and organised Weekend Receptionist to be the welcoming face and voice of Carlingford Greens Care Community. As the first point of contact for residents, families, visitors and team members, you'll create a warm and positive experience while supporting the smooth day-to-day operation of the Care Community on weekends.

Benefits & Rewards

• Attractive hourly rate (DOE) + 12% superannuation
• Paid parental leave and flexible public holiday options
• Ongoing learning and development through the Opal HealthCare Academy
• Scholarships of up to $15,000 for further study
• State and national career progression opportunities
• $5,000 referral bonusesfor bringing a friend onboard
• Industry-leading systems, technology and innovation

What You'll Do:

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

• Experience in a reception, front-of-house, or customer service role
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere
• Willingness to complete: Pre-employment medical, Police check and NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organized environment, we would love to hear from you.