Front Desk Host for Aged Care Community

Accent Home Care Inc.; Melbourne; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Salary packaging benefits available

Free on-site parking

Training, education and professional发展

Job summary

Tagulam and Templer Homes for the Aged (TTHA) in Bayswater is looking for a friendly, organised Receptionist to welcome residents, families, visitors and staff. You will provide high-quality reception and administrative support in a busy home environment.

Join a not-for-profit aged care provider that values dignity, respect and connection with the diverse community it serves, and help ensure smooth front-of-house operations and accurate records.

Qualifications

• Experience in reception, administration or customer service.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Attention to detail and reliability.
• Ability to work independently and as part of a team.
• Experience in aged care, health care or community services is preferred.
• Knowledge of aged care funding, admissions or compliance processes.
• Experience with CRM systems or rostering platforms.

Responsibilities

• Greet residents, families and visitors in a warm, professional manner.
• Manage incoming calls and inquiries.
• Assist residents and families with general inquiries and admissions processes.
• Coordinate mail, deliveries and distribution.
• Process payments and maintain records.
• Maintain filing systems and prepare notices and memos.
• Order office supplies and manage stationery.
• Support meetings, events and community activities.
• Assist admissions, administration and operations teams.
• Handle compliments, feedback and enquiries empathetically.
• Roster administration and data entry when required.
• Ensure reception and administrative processes remain compliant.

Skills

Reception

Administration

Customer service

Microsoft Office

Tools

CRM systems

Aged care software

rostering platforms

Job description

Tagulam and Templer Homes for the Aged (TTHA) in Bayswater is looking for a friendly, organised Receptionist to welcome residents, families, visitors and staff. You will provide high-quality reception and administrative support in a busy home environment.

Join a not-for-profit aged care provider that values dignity, respect and connection with the diverse community it serves, and help ensure smooth front-of-house operations and accurate records.