Compassionate Front Desk & Admin — Aged Care

Tabulam And Templer Homes For the Aged Inc.; Melbourne; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Salary Packaging benefits available

Free on-site parking

Training, education and professional发展

Job summary

Tabulam and Templer Homes for the Aged (TTHA) in Bayswater, VIC, seeks a diligent Receptionist to be the first point of contact for residents, families and staff. You will manage front-of-house operations and provide essential administrative support across the organisation.

The role emphasizes compassion, strong communication, and the ability to handle multiple priorities in a busy aged care setting. A friendly, professional telephone manner and reliability are essential as part of a supportive

Qualifications

• This role requires previous experience in reception, administration or customer service.
• Strong communication and interpersonal skills.
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Responsibilities

• Welcome residents, families, visitors and contractors warmly.
• Manage calls and enquiries.
• Coordinate mail, courier deliveries and distribution.
• Process payments and maintain records.
• Maintain filing systems (electronic and hard copy).
• Prepare correspondence and facility communications.
• Order office supplies and manage stationery stock.
• Assist with meetings, events and community activities.
• Support admissions, administration and operational teams.
• Manage compliments, feedback and general enquiries with empathy.
• Assist with roster administration and data entry.
• Ensure reception and admin processes remain compliant.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

MS Office (Word/Excel/Outlook)

Tools

CRM systems

Aged care software

Rostering platforms

Job description

Tabulam and Templer Homes for the Aged (TTHA) in Bayswater, VIC, seeks a diligent Receptionist to be the first point of contact for residents, families and staff. You will manage front-of-house operations and provide essential administrative support across the organisation.

The role emphasizes compassion, strong communication, and the ability to handle multiple priorities in a busy aged care setting. A friendly, professional telephone manner and reliability are essential as part of a supportive