Front Desk & Admin Specialist - Aged Care

Palm Lake Resort Pty; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Training & development

Employee Assistance Program (EAP)

Job summary

Palm Lake Care Beachmere is seeking an experienced Administration Officer to join the team. This full-time, 8am-5pm role provides clerical and reception support to the Service Manager and handles general aged care residence administration.

Responsibilities include rostering, visitor sign-ins, HR administration, invoicing, and stakeholder coordination. A current police clearance and strong MS Office skills are required.

Qualifications

• Experience in an administrative role (aged care experience desirable).
• A current National Police Clearance.
• Strong administrative skills with the ability to follow internal systems and processes.
• Excellent computer literacy across MS Suite & rostering software.
• Excellent time management skills balance priorities and deadlines.
• Refined verbal and written communication delivering empathetic responses.

Responsibilities

• Manage rosters and staff scheduling, ensuring timely shift replacements.
• Handle visitor sign-ins and maintain accurate records.
• Provide front desk reception support and general enquiries.
• Assist with HR administration, onboarding and exit documentation.
• Support accounting tasks such as invoicing, banking and financial documentation.
• Coordinate staff uniform orders.

Skills

Administrative experience

MS Office proficiency

Time management

Verbal and written communication

Attention to detail

Tools

MS Suite

Rostering software

Job description

Palm Lake Care Beachmere is seeking an experienced Administration Officer to join the team. This full-time, 8am-5pm role provides clerical and reception support to the Service Manager and handles general aged care residence administration.

Responsibilities include rostering, visitor sign-ins, HR administration, invoicing, and stakeholder coordination. A current police clearance and strong MS Office skills are required.