Front Desk & Admin Hub: Training & Long-Term Stability

Level Plumbing; Tamworth; On-site; AUD 32,000 - 47,000; Full time

Benefits offered by this job

Training provided

Stable long-term role

Job summary

Level Plumbing Tamworth is seeking a friendly and detail-oriented office administrator to be the hub of the office, handling reception, phones, and a busy inbox. You’ll learn Simpro and our procedures, supported by an Admin Manager and a collaborative team.

This is a stable, long-term role in a locally owned business with a strong community focus. You’ll manage payments, banking, and filing while coordinating with customers, suppliers, and staff.

Qualifications

• Experience in office administration or reception is required.
• Strong phone manner and professional written communication.
• Excellent organisational skills and ability to multitask without dropping tasks.
• Proficiency with Google Workspace and email management.

Responsibilities

• Answer phones and greet customers, directing enquiries to the right person.
• Manage general inboxes and route routine enquiries.
• Process customer payments and banking per procedures.
• Handle mail, parcels and office supplies.
• Support director with diary management and triage urgent items.
• Maintain accurate customer, supplier and staff records.
• Prepare safety paperwork and induction records when needed.
• Provide backup to other admin roles during busy periods.

Skills

Reception experience

Customer service

Organisational skills

Google Workspace

Tools

Simpro

Xero

Job description

Level Plumbing Tamworth is seeking a friendly and detail-oriented office administrator to be the hub of the office, handling reception, phones, and a busy inbox. You’ll learn Simpro and our procedures, supported by an Admin Manager and a collaborative team.

This is a stable, long-term role in a locally owned business with a strong community focus. You’ll manage payments, banking, and filing while coordinating with customers, suppliers, and staff.