Front Desk & Admin Specialist – Banking & Support

Level Plumbing Tamworth; Tamworth; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Training provided

Stable, long-term role

Job summary

Level Plumbing Tamworth is looking for an administrator to be the hub of the office, handling calls, emails and day-to-day admin. You’ll coordinate scheduling, quoting, invoicing and accounts, with training on Simpro and procedures.

A supportive Admin Manager and a team backing you up make this a stable, long-term role. You’ll open the phones and inboxes at 8:00am and ensure everything is answered the same day.

Qualifications

• Reception and phones - answer calls, greet customers and direct enquiries to the right person
• Strong organisation and the ability to juggle interruptions without dropping anything
• Accuracy with payments, banking and data entry
• Discretion with confidential information
• A current driver’s licence
• Experience with office software is advised

Responsibilities

• Reception and phones: answer calls and greet customers.
• Email: manage the general inbox and route inquiries.
• Customer payments: take phone payments in line with our payment procedures.
• Banking: daily banking and deposits.
• Mail and post: incoming and outgoing mail, posting parts and documents.
• Customer care calls: check in with customers after job completion.
• Director support: diary, inbox triage and keeping important matters moving.
• Records: filing and keeping customer, supplier and staff details up to date.
• Safety paperwork: preparing toolbox talks and induction records.
• Office supplies: ordering stationery and office consumables.
• Office cover: supporting other admin roles during leave and busy periods.

Skills

Reception & admin experience

Customer service mindset

Strong communication

Attention to detail

Google Workspace / Excel

Reliable & punctual

Current driver’s licence

Simpro experience

Xero experience

Tools

Simpro

Xero

Google Workspace

Job description

Level Plumbing Tamworth is looking for an administrator to be the hub of the office, handling calls, emails and day-to-day admin. You’ll coordinate scheduling, quoting, invoicing and accounts, with training on Simpro and procedures.

A supportive Admin Manager and a team backing you up make this a stable, long-term role. You’ll open the phones and inboxes at 8:00am and ensure everything is answered the same day.