Trade Operations Scheduler: Keep Field Teams on Track

Level Plumbing Tamworth; Tamworth; On-site; AUD 55,000 - 75,000; Full time

Job summary

Level Plumbing Tamworth is seeking an organised coordinator to manage job scheduling, dispatch and progress for a busy local team. You’ll use Simpro to allocate work to technicians, track progress, and ensure spares and suppliers are aligned.

The role focuses on scheduling and field coordination, with direct access to Operations and Admin Managers to resolve issues quickly. You’ll work Monday to Friday from our Tamworth office, keeping jobs moving and ensuring accurate job notes, photos and

Qualifications

• Experience scheduling, dispatching or coordinating field staff, jobs or deliveries in trade services, construction, logistics, transport or facilities.
• Strong organisational and prioritisation skills.
• Confidence with computers and job management software.
• Clear, direct communication, including holding people to deadlines.
• Competence with Google Sheets & Google Drive.
• Reliability and a strong sense of ownership.
• A current driver's licence.
• Simpro experience (or ServiceM8, AroFlo, Ascora or similar) - a bonus.
• Purchasing experience in a trade or construction setting - a bonus.
• Working knowledge of plumbing, drainage or gas materials - a bonus.
• Time on the tools as a tradie or apprentice - a big bonus.

Responsibilities

• Scheduling - managing the Simpro scheduler and allocating jobs to technicians.
• Job progression - tracking pending, scheduled, in-progress and incomplete jobs through to completion.
• Recurring maintenance - scheduling routine and recurring service work.
• Purchasing - ordering parts, raising purchase orders and following up suppliers.
• Subcontractors - coordinating bookings and availability.
• Callbacks - scheduling return visits with field management.
• Job readiness - making sure materials and resources are on hand before attendance.
• Completion checks - following up missing notes, photos and paperwork.
• Supplier costs - making sure POs and supplier invoices are linked to the right jobs.
• Plant and machinery - tracking equipment location and availability.
• Reporting - outstanding jobs, scheduling delays and incomplete work.

Skills

Scheduling coordination

Organisation

Computer literacy

Clear communication

Google Sheets & Drive

Reliability & ownership

Driver's licence

Simpro experience

Purchasing in trades

Trades knowledge (plumbing/drainage)

Trade/apprentice experience

Tools

Simpro

ServiceM8

AroFlo

Ascora

Job description

Level Plumbing Tamworth is seeking an organised coordinator to manage job scheduling, dispatch and progress for a busy local team. You’ll use Simpro to allocate work to technicians, track progress, and ensure spares and suppliers are aligned.

The role focuses on scheduling and field coordination, with direct access to Operations and Admin Managers to resolve issues quickly. You’ll work Monday to Friday from our Tamworth office, keeping jobs moving and ensuring accurate job notes, photos and