Friendly Restoration Scheduler – Victoria Office

Brightscope HR; Greater Dandenong; On-site; AUD 70,000 - 75,000; Full time

Job summary

Brightscope HR is recruiting an organised Scheduler for a growing restoration company. This office-based role focuses on coordinating technicians, contractors and clients, ensuring jobs run smoothly from the central office.

The ideal candidate has restoration industry scheduling experience, a friendly phone manner, and strong organisational skills to handle multiple bookings and changing priorities.

Qualifications

• Restoration/scheduling/dispatch experience required.
• Strong communication with clients and field team essential.
• Excellent organisational skills with ability to manage multiple bookings.

Responsibilities

• Answering inbound calls and acting as the professional voice of the business.
• Schedule technician attendances and allocate to jobs.
• Schedule contractor attendances and coordinate bookings.
• Coordinate jobs and orders between clients and field team.
• Maintain accurate job records and documentation.
• Support day-to-day running of restoration jobs from the office.

Skills

Scheduling

Dispatch coordination

Communication

Organisational skills

Tools

Scheduling software

Job-management systems

Job description

Brightscope HR is recruiting an organised Scheduler for a growing restoration company. This office-based role focuses on coordinating technicians, contractors and clients, ensuring jobs run smoothly from the central office.

The ideal candidate has restoration industry scheduling experience, a friendly phone manner, and strong organisational skills to handle multiple bookings and changing priorities.