Service Scheduler: Office-Based Problem Solver

Alexander Talent Pty Ltd; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Alexander Talent Pty Ltd is seeking a Service Scheduler to keep service operations in Brisbane moving smoothly. The role is office-based and involves coordinating technicians, subcontractors and customers, with daily scheduling and priority management.

You'll work closely with field teams to ensure service work is completed efficiently while maintaining accurate records and a positive experience for clients and colleagues.

Qualifications

• You will be highly organised and calm under pressure.
• You will coordinate field technicians and subcontractors.
• You will communicate bookings and service updates to customers.

Responsibilities

• Coordinating field technicians and subcontractors
• Scheduling preventative maintenance, breakdowns and service work
• Managing priorities when plans change
• Communicating with customers regarding bookings and service updates
• Supporting technicians to ensure work is completed efficiently
• Maintaining accurate service records and job information
• Helping create a positive experience for both customers and technicians

Skills

Scheduling

Customer communication

Problem solving

Organisational skills

Job description

Alexander Talent Pty Ltd is seeking a Service Scheduler to keep service operations in Brisbane moving smoothly. The role is office-based and involves coordinating technicians, subcontractors and customers, with daily scheduling and priority management.

You'll work closely with field teams to ensure service work is completed efficiently while maintaining accurate records and a positive experience for clients and colleagues.