Freight Forwarding Sales Executive

Phoenix Supply Chain Pty Ltd; City of Melbourne; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Base salary + Super

Uncapped commission on gross profit

Job summary

Phoenix Supply Chain Pty Ltd is seeking a proactive Freight Forwarding Sales Executive / Business Development Manager to grow our Melbourne and Australia-wide customer base. Develop opportunities, build a personal pipeline, and close deals with importers, wholesalers and retailers.

You will collaborate with our China and Australia operations, manage quotes, and nurture long-term relationships. Excellent self-motivation and persistence are essential for success in this new business role.

Qualifications

• Experience in freight forwarding, international logistics or import/export is preferred.
• Ability to identify and develop new business opportunities.
• Strong communication and relationship-building skills.

Responsibilities

• Proactively identify and develop new business opportunities.
• Target Australian importers, wholesalers, distributors, retailers and e-commerce businesses.
• Generate leads through cold calling, email, LinkedIn, networking and referrals.
• Build and manage your own sales pipeline and follow up with prospects.
• Understand customers' freight requirements and provide suitable logistics solutions.
• Prepare quotations and convert prospects into long-term customers.
• Respond to enquiries promptly and maintain regular client contact.
• Collaborate with China and Australia operations teams.

Skills

Proactive

Results-driven

Sales pipeline

Cold calling

Networking

Job description

Base Salary + Super + Uncapped 10%-15% Commission on Gross Profit

About Us

Phoenix Supply Chain Pty Ltd is an Australian international logistics company specialising in China–Australia freight forwarding and end-to-end logistics solutions.

We have our own company and warehouse operations in China, together with our Australian company and local operations team. This gives us greater control over the entire logistics process — from supplier collection and cargo consolidation in China through to international freight, customs clearance and final delivery in Australia.

Our China–Australia freight products are highly competitive in transit time, reliability and customer service, giving our sales team a strong logistics product to take to market.

About the Role

We are looking for a proactive, responsible and results-driven Freight Forwarding Sales Executive / Business Development Manager to develop new customers in Melbourne and across Australia.

This is a new business development role. We are looking for someone who actively creates opportunities rather than simply waiting for enquiries.

You will identify potential customers, approach Australian importers and businesses, build your own sales pipeline, follow up consistently and develop long-term customer relationships.

Key Responsibilities

• Proactively identify and develop new business opportunities
• Target Australian importers, wholesalers, distributors, retailers, e-commerce businesses and other potential customers
• Generate leads through cold calling, email, LinkedIn, networking and referrals
• Build and manage your own sales pipeline
• Understand customers' freight requirements and provide suitable logistics solutions
• Prepare quotations and follow up proactively
• Convert prospects into long-term customers
• Respond to customer calls, emails and messages promptly and professionally
• Take ownership of customer enquiries and follow issues through until resolved
• Maintain regular communication with customers
• Work closely with our China and Australia operations teams
• Develop and maintain strong long-term customer relationships

What We Are Looking For

Integrity and reliability are very important to us.

The successful candidate should be:

• Responsible and accountable – you take ownership of your customers and commitments
• Honest and trustworthy – you act with integrity with customers and colleagues
• Highly responsive – you understand that logistics customers need timely communication and do not leave customers waiting unnecessarily
• Proactive – you actively look for and develop new business opportunities
• Self-motivated – you can manage your own sales activities without constant supervision
• Persistent – you are comfortable with prospecting, cold calling and consistent follow-up
• Customer-focused – you care about service quality and long-term customer relationships

Previous experience in freight forwarding, international logistics, import/export, B2B sales or business development is highly regarded.

Existing relationships with Australian importers or businesses involved in China–Australia trade would be an advantage.

Why Join Phoenix Supply Chain?

• Uncapped 15% commission on eligible Gross Profit
• Base salary + Super
• Own company and warehouse operations in China
• Australian company and local operations team
• Greater end-to-end control of the logistics process
• Strong China–Australia air freight, LCL and FCL products
• Competitive transit times and reliable service
• Operational support from both our China and Australia teams
• Opportunity to build and manage your own customer portfolio

Commission

In addition to your base salary and superannuation, you will receive:

15% commission on eligible Gross Profit generated from self-developed customers.

There is no artificial commission cap. The more profitable business you develop and retain, the more you can earn.

Full commission calculation and payment terms will be provided in the employment agreement.

Experience

• freight forwarding, international logistics or import/export: 1 year (Preferred)