Freight Forwarding Key Account Manager – Vehicle Allowance

Consulting Group Pty Ltd; Sydney; On-site; AUD 135,000 - 140,000; Full time

Benefits offered by this job

Vehicle Allowance

Discretionary Bonus

Full training provided

Career progression into management

Supportive leadership

Convenient Sydney Airport area

Job summary

Consulting Group Pty Ltd in Sydney is seeking an experienced Key Account Manager to join its freight forwarding operations. You will manage a portfolio of major customers, provide shipment updates, and coordinate airfreight and sea freight while maintaining strong client relationships.

Reporting to the Client Services Manager, this on-site role offers a clear career path, a competitive salary package, vehicle allowance and a discretionary bonus, with training and support to help you excel.

Qualifications

• 2+ years in freight forwarding or client services.
• Experience managing multiple key accounts.
• Strong communication and CRM skills.

Responsibilities

• Manage a portfolio of key freight forwarding customers.
• Primary day-to-day contact for major accounts.
• Provide shipment updates and visibility to customers.
• Coordinate airfreight, sea freight and logistics requirements.
• Liaise with customers, operations and management.
• Maintain accurate CRM records and customer information.
• Resolve service issues and deliver proactive solutions.
• Build long-term customer relationships and account retention.
• Support customer onboarding and implementation activities.
• Ensure high levels of customer satisfaction and service delivery.

Skills

Freight forwarding knowledge

Account management

CRM proficiency

Customer service

Communication skills

Job description

Consulting Group Pty Ltd in Sydney is seeking an experienced Key Account Manager to join its freight forwarding operations. You will manage a portfolio of major customers, provide shipment updates, and coordinate airfreight and sea freight while maintaining strong client relationships.

Reporting to the Client Services Manager, this on-site role offers a clear career path, a competitive salary package, vehicle allowance and a discretionary bonus, with training and support to help you excel.