Key Account Manager

Allied Express; Melbourne; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Car allowance

Performance-based bonuses

Career growth opportunities

Job summary

Allied Express is seeking a dynamic Account Manager in Melbourne to strengthen customer relationships and drive growth. You will collaborate with existing clients to maximise service adoption, ensuring high levels of satisfaction and loyalty across the client portfolio.

The role emphasizes applying freight and logistics knowledge to identify additional services, improve retention, and contribute to Allied Express’s growth within the Freightways group.

Qualifications

• Freight and logistics knowledge is critical to success in this role.
• Experience in express freight or related operations preferable.

Responsibilities

• Join the Account Management team in Melbourne.
• Drive customer retention and identify opportunities to upsell services.
• Maintain high service standards and foster long-term client relationships.

Skills

Account management

Freight industry knowledge

Operations experience

Job description

About Us

Allied Express is a prominent player in the logistics and transport sector, with a robust operational footprint across Australia. Under our newly appointed CEO, Allied Express is experiencing a dynamic cultural shift aimed at accelerating growth, improved customer experiences and providing a great place to work.

The Role

We are seeking a dynamic and results-driven person to join our Account Management team in Melbourne. This role is crucial in ensuring customer retention, identifying opportunities to provide additional services to our clients, and maintaining high standards of service for our valued clients. You will work closely with existing customers to maximise their experience and foster long-term relationships.

Your freight and logistics industry knowledge is critical whilst a passion for adding to an existing clients portfolio of services to Allied with effective solution based thinking.

Qualifications & Experience

Your freight and logistics industry knowledge is critical to your success in this role. Ideally you have held operational and account management roles within the express freight industry and are now looking for the next step in your carer. However, we are also keen to hear from people with significant operational freight experience that are keen to move into account management.

What You Can Expect

This role offers a competitive package and numerous benefits, including:

• Attractive salary, performance-based bonuses, and a car allowance.
• Significant growth opportunities within Allied Express and the broader Freightways group through internal career advancements.
• Access to comprehensive corporate resources for both personal and professional development, including opportunities for upskilling you and your team.