FOH Team Member - Soul Origin M4 West

Soul Origin; Blacktown; On-site; AUD 30,000 - 36,000; Full time

Job summary

Soul Origin in New South Wales is hiring Customer Service Team Members to join our fast-growing retail food franchise. You will help create a positive customer experience and assist with queries while upholding our store standards.

Role includes cash handling, basic food preparation, and flexible shifts to cover weekdays, weekends and public holidays. On-the-job training offered; prior fast-food experience is a plus.

Qualifications

• Good communication skills and a friendly, approachable demeanor.
• Experience in fast food or restaurant settings is valued.
• Attention to detail and ability to multitask in a busy environment.

Responsibilities

• Deliver excellent customer service to Soul Origin customers.
• Assist customers with queries and provide information.
• General cleaning duties and store upkeep.
• Stock take, opening/closing the store and basic food preparation.

Skills

Customer service

Cash handling

Food safety

Stock control

Communication

Tools

POS system

Cash register

Job description

Job Description Soul Origin is Australia's fastest growing, award winning , retail food franchise Brand with over 100 stores across Australia. Our Vision is that Australian's eating in a hurry won't have to compromise on quality, and our values. Customers at the heart, People First, Passion for great coffee and food. Own it and Evolve underpin our every action.

Customer Service Team Members

Do you love making others smile? Are you outgoing and confident? Do you have excellent personal presentation skills and want to wear the Soul Origin uniform with pride? Then this is the role is for you!

You’ll be responsible for:

• Giving our Soul Origin customers an excellent customer service experience.
• Assisting customers with any questions or queries.
• General cleaning duties.

To be successful you’ll have:

• An approachable demeanour and good communication skills
• Availability to work weekdays, weekends and public holidays as required
• Good attention to detail and cash handling skills
• An understanding of food safety and hygiene practices
• A flexible approach to work – at Soul Origin, customer service goes beyond serving customers! You’ll also be able to help with stock take, opening / closing the store, cleaning and preparing basic food items
• Preferred: A minimum of 6 months fast food or restaurant experience

Why Join us?

• on the job Training: Receive comprehensive training while working, equipping you with the necessary skills to excel in your role
• Flexible Shifts: Enjoy a variety of flexible shifts that can accommodate your lifestyle and commitments
• Personal Development: Access opportunities for personal learning and development to advance your career.