FOH Team Member - Soul Origin M4 West

Ampol; Sydney; On-site; AUD 40,000 - 50,000; Full time

Job summary

Soul Origin within Ampol is hiring Customer Service Team Members for Sydney stores. You’ll deliver a friendly service experience, answer customer questions and help with basic food preparation and cleaning. Strong communication, a neat appearance and flexibility to work shifts are essential.

The role supports a diverse, equal opportunity environment and encourages applicants from all backgrounds. Training is provided on the job, with varied shifts to fit commitments.

Qualifications

• Approachable demeanor and good communication skills.
• Availability to work weekdays, weekends and public holidays as required.
• Cash handling and attention to detail.
• Understanding of food safety and hygiene practices.
• Flexibility to assist with stock, opening/closing and basic food prep.
• Preferred: prior fast food or restaurant experience.

Responsibilities

• Provide excellent customer service experience to Soul Origin customers.
• Assist customers with questions and queries.
• General store duties including cleaning.

Skills

Customer service

Communication

Cash handling

Food safety

Flexible shifts

Team player

Job description

Job Description

Soul Origin is Australia's fastest growing, award winning , retail food franchise Brand with over 100 stores across Australia. Our Vision is that Australian's eating in a hurry won't have to compromise on quality, and our values. Customers at the heart, People First, Passion for great coffee and food. Own it and Evolve underpin our every action.

Customer Service Team Members

Do you love making others smile? Are you outgoing and confident? Do you have excellent personal presentation skills and want to wear the Soul Origin uniform with pride? Then this is the role is for you!

You’ll be responsible for:

• Giving our Soul Origin customers an excellent customer service experience.
• Assisting customers with any questions or queries.
• General cleaning duties.

To be successful you’ll have:

• An approachable demeanour and good communication skills
• Availability to work weekdays, weekends and public holidays as required
• Good attention to detail and cash handling skills
• An understanding of food safety and hygiene practices
• A flexible approach to work – at Soul Origin, customer service goes beyond serving customers! You’ll also be able to help with stock take, opening / closing the store, cleaning and preparing basic food items
• Preferred: A minimum of 6 months fast food or restaurant experience

Why Join us?

• on the job Training: Receive comprehensive training while working, equipping you with the necessary skills to excel in your role
• Flexible Shifts: Enjoy a variety of flexible shifts that can accommodate your lifestyle and commitments
• Personal Development: Access opportunities for personal learning and development to advance your career.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.