Fitness Membership Growth Specialist

Fitness First; Sydney; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Platinum membership

Anniversary leave

Friends & family gym membership

Leadership pathways

Job summary

Fitness First Australia is seeking a proactive Sales Consultant (Member Support Consultant) in NSW. You’ll spark motivation, welcome new and existing members, and drive membership growth through community outreach and referrals.

Your daily impact includes delivering exceptional service, leading tours, and tailoring member journeys to boost engagement and results. You’ll operate in a high-energy environment with clear pathways into leadership across Fitness & Lifestyle Group, Asia Pacific’s

Qualifications

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members
• A gift for communication - you can talk to anyone with ease, and inspire them to take action
• Drive - you are goal-focused and continuously looking for new ways to excel yourself
• A team player - you can rally through the hard times and celebrate personal and team success
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

Communication

Problem-solving

Drive

Teamwork

Customer focus

Job description

Fitness First Australia is seeking a proactive Sales Consultant (Member Support Consultant) in NSW. You’ll spark motivation, welcome new and existing members, and drive membership growth through community outreach and referrals.

Your daily impact includes delivering exceptional service, leading tours, and tailoring member journeys to boost engagement and results. You’ll operate in a high-energy environment with clear pathways into leadership across Fitness & Lifestyle Group, Asia Pacific’s