Fitness Membership Growth Specialist

Goodlife Operations Pty; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Competitive hourly rate

Complimentary all-access Goodlife gym

Anniversary leave days + free gym for;

Friend/family membership

Job summary

Goodlife Health Clubs is seeking a Member Support Consultant in Fitzroy (casual) to drive new memberships and deliver exceptional member experiences. You will welcome members, present club benefits, and guide potential members through the journey toward a healthier lifestyle.

The role emphasizes high-energy, customer-focused engagement, sales drive, and strong communication. Local hours are casual with shifts at multiple inner Melbourne locations to support a busy club network.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build rapport with diverse people.
• Strong customer-focused approach to meet goals.
• Proven problem solving and obstacle overcoming abilities.
• High drive to achieve individual and team targets.

Responsibilities

• Drive club sales and promotions to contribute to the sales budget.
• Generate and convert leads through community outreach and referrals.
• Make telephone leads contacts to maximise sales opportunities.
• Deliver sales presentations and tours to prospective members.
• Create positive member journeys with personalised interactions.
• Address enquiries and achieve successful outcomes.
• Open and close the club per roster.
• Support member retention programs and keep members engaged.

Skills

Communication

Rapport building

Customer focus

Problem solving

Goal driven

Education

First Aid & CPR certificates

Job description

Goodlife Health Clubs is seeking a Member Support Consultant in Fitzroy (casual) to drive new memberships and deliver exceptional member experiences. You will welcome members, present club benefits, and guide potential members through the journey toward a healthier lifestyle.

The role emphasizes high-energy, customer-focused engagement, sales drive, and strong communication. Local hours are casual with shifts at multiple inner Melbourne locations to support a busy club network.