Fitness Membership Growth Consultant

Goodlife Operations; Melbourne; On-site; AUD 30,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly rate

Complimentary membership

Anniversary leave

Guest gym membership

Job summary

Goodlife Health Clubs in Melbourne is seeking energetic Sales Consultants (MSCs) to drive new memberships and deliver exceptional member experiences. You will welcome guests, present club offerings, and convert leads through community outreach and referrals.

The role emphasizes proactive selling, customer-first service, and contribution to achieving club targets. A supportive team environment and growth within Fitness & Lifestyle Group are offered.

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
• The ability to solve problems, and overcome obstacles
• Outstanding communication abilities - able to listen, understand, empathise and influence others
• Tenacity with a natural drive to achieve individual targets and team goals
• Customer focused with a desire to achieve exceptional customer outcomes

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid

CPR

Rapport building

Communication

Problem solving

Target driven

Customer focus

Job description

Goodlife Health Clubs in Melbourne is seeking energetic Sales Consultants (MSCs) to drive new memberships and deliver exceptional member experiences. You will welcome guests, present club offerings, and convert leads through community outreach and referrals.

The role emphasizes proactive selling, customer-first service, and contribution to achieving club targets. A supportive team environment and growth within Fitness & Lifestyle Group are offered.