FIFO IT Technician: On‑Site Hardware & Software Support

Evolution Mining; Western Australia; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Evolution Mining seeks a Site Support Technician to deliver on-site IT support at FIFO locations. The role covers end-user device support, hardware/software installation, and SLA-driven incident resolution, in a demanding mining environment.

Experience with AD, Office 365, and Knox is preferred, along with strong communication skills and a commitment to Health, Safety, and Environmental standards. The position is FIFO and 12 months in duration.

Formación

• Experience in IT support, preferably in mining or remote environments.
• Strong hardware/software troubleshooting skills.
• Ability to communicate technical information clearly to diverse audiences.
• Education and certifications in IT support are relevant.

Responsabilidades

• Provide technical support for end-user devices on-site and remotely.
• Install, repair, and maintain computer devices and related hardware/software.
• Resolve incidents promptly, complying with SLAs.
• Collaborate with Service Desk, infrastructure, and application teams to maintain service continuity.
• Deploy and support IT devices at remote sites and engage stakeholders at all levels.

Conocimientos

Active Directory

Office 365

Knox

Hardware troubleshooting

Two-Factor Authentication

Herramientas

Symantec security

Samsung Knox

Office 365

Active Directory

Descripción del empleo

Evolution Mining seeks a Site Support Technician to deliver on-site IT support at FIFO locations. The role covers end-user device support, hardware/software installation, and SLA-driven incident resolution, in a demanding mining environment.

Experience with AD, Office 365, and Knox is preferred, along with strong communication skills and a commitment to Health, Safety, and Environmental standards. The position is FIFO and 12 months in duration.