Mining IT Support Engineer - FIFO (Remote Site)

Pearson Carter Limited; Western Australia; On-site; AUD 83,000 - 110,000; Full time

Job summary

Pearson Carter is recruiting for an IT service provider supporting a major Western Australian mining operation. You’ll take on varied site support work across enterprise infrastructure, with excellent camp facilities, food and accommodation during your FIFO assignment.

You’ll deliver Level 2/3 IT support to keep site users and operations running, troubleshoot desktops, networks and servers, and coordinate with wider technical teams.

Qualifications

• Level 2/3 IT support across enterprise infrastructure.
• Troubleshoot desktops, laptops, networks and end-user applications.
• Comfortable working independently at remote FIFO mining sites.

Responsibilities

• Deliver Level 2/3 IT support to keep site users and operational teams working effectively.
• Troubleshoot desktops, laptops, hardware and end-user applications.
• Resolve networking, communications and wireless connectivity issues across the site.
• Support servers and infrastructure, working with Cisco, Dell, Cisco UCS and Pure Storage.
• Work independently on site, coordinating with wider technical teams and escalating complex issues when required.

Skills

L2/L3 IT support

Remote site support

Customer-focused troubleshooting

Independent worker

Tools

Cisco

Dell hardware

Cisco UCS

Pure Storage

Wireless networking

Job description

Pearson Carter is recruiting for an IT service provider supporting a major Western Australian mining operation. You’ll take on varied site support work across enterprise infrastructure, with excellent camp facilities, food and accommodation during your FIFO assignment.

You’ll deliver Level 2/3 IT support to keep site users and operations running, troubleshoot desktops, networks and servers, and coordinate with wider technical teams.