Field Service Engineer (Industrial Coding & Packaging Systems)

LETO Technology Pty Ltd; City of Brisbane; On-site; AUD 100,000 - 125,000; Full time

Benefits offered by this job

Company vehicle

Tools and equipment provided

Job summary

LETO Technology is seeking a hands-on Field Service Engineer to support high-speed production environments in Australia. You will diagnose, resolve, and prevent issues across CIJ, TIJ, TTO, Laser, LPA, and LCM systems, with training provided to enhance your automation capabilities.

This role involves regular state-based and interstate travel, on-call duties, and weekend work aligned to customer requirements.

Qualifications

• 5+ years of field service, industrial maintenance, or automation experience.
• Trade or tertiary qualification in Electrical, Electronics, or Mechatronics.
• Strong fault-finding across electrical and mechanical systems.
• Ability to read and interpret technical drawings and schematics.
• High level of ownership, organization, and communication.
• Current Australian Driver’s Licence.

Responsibilities

• Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems
• Diagnose and resolve electrical, mechanical, and software faults
• Deliver first-time fix outcomes in fast-paced production environments
• Perform preventative and predictive maintenance activities
• Train operators and maintenance teams on correct system use
• Accurately complete service reports, parts usage, and asset records within a Service CRM
• Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools
• Support customer improvements, upgrades, and reliability initiatives
• Work closely with internal teams
• Meet assigned KPIs across utilisation, service quality, and commercial contribution

Skills

Strong fault-finding

Read schematics

Ownership & communication

Independent working

Customer focus

Education

Electrical/Electronics/Mechatronics qualification

Job description

Sydney | FMCG & Manufacturing Sector

Field Service Engineer (Industrial Coding & Packaging Systems)

Join a High-Performance Service Team

LETO Technology is a premium provider of industrial coding and identification systems, supporting some of Australia’s leading FMCG, pharmaceutical, and manufacturing businesses.

As we continue to scale nationally, we’re building a high-performance service team focused on reliability, technical excellence, and customer outcomes - not just activity.

If you take ownership, solve problems properly the first time, and hold yourself to a high standard - you’ll fit right in.

The Role

This is a hands-on, customer-facing Field Service Engineer role supporting high-speed production environments.

You’ll be trusted to diagnose, resolve, and prevent issues across critical production equipment - where downtime matters.

Basic product training will be provided; however, this role is best suited to someone who can hit the ground running, applying existing technical experience while continuing to develop and refine their capability on the job.

• Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems


• Diagnose and resolve electrical, mechanical, and software faults


• Deliver first-time fix outcomes in fast-paced production environments


• Perform preventative and predictive maintenance activities


• Train operators and maintenance teams on correct system use


• Accurately complete service reports, parts usage, and asset records within a Service CRM


• Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools


• Support customer improvements, upgrades, and reliability initiatives


• Work closely with internal teams


• Meet assigned KPIs across utilisation, service quality, and commercial contribution

This role includes Regular State-Based and Interstate-Based Travel, participation in a rotating on-call roster, and weekend work aligned to customer requirements.

What You’ll Bring

We’re looking for capable, reliable, and accountable technicians/engineers who can operate independently and represent a premium service standard.

Essential

• 5+ years’ experience in field service, industrial maintenance, or automation


• Trade or tertiary qualification in Electrical, Electronics, or Mechatronics


• Strong fault-finding across electrical and mechanical systems


• Ability to read and interpret technical drawings and schematics


• High level of ownership, organization, and communication


• Current Australian Driver’s License

Highly Regarded

• Experience with packaging, printing, or production line equipment


• Exposure to FMCG or high-speed manufacturing environments

Salary & Package

We offer above-market packages aligned to capability and experience:

• Industrial Electrician / Dual Trade $110,000 – $125,000 base + overtime + bonus


• Engineering / Mechatronics Background $100,000 – $110,000 base + overtime + bonus

Additional Benefits:

• Company vehicle, phone, laptop + tools


• Guaranteed overtime


• Performance-based bonus


• Structured training and development

Why Join LETO

• Premium Service Model: we focus on outcomes, not shortcuts


• Career Growth: clear progression into senior and leadership roles


• Technical Development: ongoing exposure to advanced systems and customers


• Real Impact: your work directly affects production uptime and customer success

Our Standard

This is not a clock-in, clock-out role.

We operate in environments where performance, reliability, and accountability matter.

You’ll be expected to:

• Take ownership of outcomes


• Communicate clearly with customers and the team


• Deliver work that meets a high technical standard

In return, you’ll be part of a team that backs you, develops you, and rewards performance.