Field Operations Leader — Build Teams, Elevate Service

Flick Anticimex; Alstonville; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Superannuation

Job summary

Flick Anticimex in Alstonville is seeking an experienced Operations Manager to lead a busy field-based operation and drive performance, safety and service standards. You will own day-to-day operations, coach a seasoned team and work closely with broader leadership to deliver optimal customer outcomes.

This full-time leadership role offers a hands-on, practical management style, with opportunities to influence across people, safety and operational performance in a national business.

Qualifications

• Experience in operations management, service management or team leadership.
• Demonstrated experience coaching and developing employees.
• Strong planning, problem-solving and KPI management.

Responsibilities

• Lead, coach and develop the field-based operational team.
• Drive productivity, service quality and day-to-day operational performance.
• Manage labour efficiency, operational costs, resources and assets.
• Maintain strong safety standards and manage operational risk.
• Resolve service issues and maintain strong customer outcomes.
• Collaborate with scheduling, sales and regional leadership to meet KPIs and improve operations.

Skills

Operations management

Team leadership

Performance improvement

Safety management

Job description

Flick Anticimex in Alstonville is seeking an experienced Operations Manager to lead a busy field-based operation and drive performance, safety and service standards. You will own day-to-day operations, coach a seasoned team and work closely with broader leadership to deliver optimal customer outcomes.

This full-time leadership role offers a hands-on, practical management style, with opportunities to influence across people, safety and operational performance in a national business.