Dynamic Branch Operations Administrator

Flick Anticimex; Alstonville; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Office-based role

National company

Supportive team

Varied role

Growth opportunities

Impactful work

Job summary

Flick Anticimex in Alstonville, NSW, is seeking an organised Operations Administrator to join the team in a hands-on, full-time role at the office. You’ll handle administration, customer service, accounts, reporting and day-to-day coordination, supporting branch leadership and field teams.

Ideal candidates will be reliable, detail‑minded and proactive, with experience in branch administration; MS Office proficiency and the ability to juggle multiple priorities in a busy environment.

Qualifications

• Previous administration, office support or branch administration experience
• Strong organisational and time-management skills
• Excellent attention to detail and accuracy
• Confident and professional communication skills
• A friendly, customer-focused approach
• Experience managing customer enquiries and resolving issues
• Experience with accounts administration would be advantageous
• Experience within field services, trades, logistics or a similar operational environment would be highly regarded

Responsibilities

• Provide day-to-day administration support for the branch
• Manage customer enquiries, follow-ups and branch records
• Support accounts administration, approved credits and account enquiries
• Maintain accurate documentation, reporting and record keeping
• Assist with customer concerns and service escalations
• Support branch meetings, actions and compliance processes
• Work closely with technicians, scheduling and operational teams
• Provide scheduling/coordination support when required

Skills

Organised

Time management

Attention to detail

Communication

Customer focus

Multitasking

Proactive attitude

Scheduling

Accounts admin

Field services

Tools

Microsoft Office

Job description

Flick Anticimex in Alstonville, NSW, is seeking an organised Operations Administrator to join the team in a hands-on, full-time role at the office. You’ll handle administration, customer service, accounts, reporting and day-to-day coordination, supporting branch leadership and field teams.

Ideal candidates will be reliable, detail‑minded and proactive, with experience in branch administration; MS Office proficiency and the ability to juggle multiple priorities in a busy environment.