Field IT Engineer: Desktop & Software Support

Unisys; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Unisys in Sydney (Rhodes) is seeking a Field Engineer to install, diagnose, maintain and service computer products including desktops/laptops. You will perform break-fix/software installations and warranty repairs for a large multinational vendor, with access to accredited training.

This role is based in Sydney (Rhodes) supporting users across Australia. You will bring IT background or strong IT concepts, and demonstrate clear communication, attention to detail, and the ability to follow

Qualifications

• Troubleshooting and accurately documenting all incidents & problems.
• Working to achieve team-wide service levels for product support and issue resolution.
• Offering an excellent level of customer service always.
• Generally, 1-2years’ experience in area of responsibility
• Must be an Australian Citizen / PR holder #LI-NV1

Job description

Unisys in Sydney (Rhodes) is seeking a Field Engineer to install, diagnose, maintain and service computer products including desktops/laptops. You will perform break-fix/software installations and warranty repairs for a large multinational vendor, with access to accredited training.

This role is based in Sydney (Rhodes) supporting users across Australia. You will bring IT background or strong IT concepts, and demonstrate clear communication, attention to detail, and the ability to follow