Field Home Assessor & Repair Navigator

Youi Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Fuel card

Mobile business tools

Skin checks

Flu jabs

Wellbeing sessions

Discounted gym access

Youi insurance discounts

Incentives and annual reviews

22 days annual leave

Paid training from Day 1

Job summary

Youi Pty Ltd is seeking a practical Home Assessor to inspect damaged homes, determine repair methods, and document scopes for on-site or desktop assessments. The role covers the Central Coast/Gosford region and surrounding areas, focusing on clear communication with customers and repairers and timely documentation.

You will use daily online systems, manage run sheets for active claims, and collaborate with builders to keep repairs moving, including during catastrophe events.

Qualifications

• Experience as an Insurance assessor, Loss adjustor, Builder, Restoration Specialist or Estimator, who’ve scoped repairs and worked directly with customers and builders.
• Experience in Desktop Home Assessing or Home Claims Management.

Responsibilities

• Inspect the damage, make onsite calls and document the repair method to move work forward.
• Walk through scopes with builders and resolve disagreements to keep repairs moving on time.
• Explain outcomes to customers face to face and walk them through next steps.
• Manage daily run sheets of new and active claims, balancing inspections, scopes and follow-ups.
• Use online systems daily to complete reports.
• National travel may be required during catastrophe events to support affected areas.

Skills

Communication

Negotiation

Computer literacy

Claims/building knowledge

Job description

Youi Pty Ltd is seeking a practical Home Assessor to inspect damaged homes, determine repair methods, and document scopes for on-site or desktop assessments. The role covers the Central Coast/Gosford region and surrounding areas, focusing on clear communication with customers and repairers and timely documentation.

You will use daily online systems, manage run sheets for active claims, and collaborate with builders to keep repairs moving, including during catastrophe events.