Field Coordinator

Miele Australia Pty; Australia; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Quarterly Life Leave

Personal development

Employee discounts

Job summary

Miele Australia Pty is seeking a Field Coordinator to support the State Sales team, acting as the operational backbone for seamless sales activities through coordination, administration and stakeholder support.

You will coordinate field sales activities, manage reporting and dashboards, assist with exhibitions and product launches, and liaise with internal departments and external partners to deliver timely initiatives and top-tier service to dealers and customers.

Qualifications

• Must-have organisational and time-management skills to manage multiple priorities.
• Strong administrative experience with attention to detail.
• Outstanding written and verbal communication skills.
• Customer-focused approach with ability to build relationships across levels.
• Proficiency in Microsoft Office, especially Excel, Word and PowerPoint; quick to learn new systems.

Responsibilities

• Coordinate field sales activities, including display stock orders, transfers, installations and dealer display maintenance.
• Provide administrative support to the State Sales Manager: reporting, presentations, meeting coordination and minute taking.
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events.
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests.
• Manage point-of-sale materials, brochures, display stock and inventory reconciliation.
• Prepare reports, dashboards and sales data to support business decision‑making.
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner.

Skills

Organisational & time-management

Administrative experience

Written & verbal communication

Customer focus

MS Office (Excel/Word/PowerPoint)

Tools

CRM systems

ERP systems

Job description

About Miele

Miele is a family‑run enterprise that has become a world leader in premium domestic appliances. The company focuses on quality, professionalism and continuous improvement, creating a supportive environment for career growth and innovation for all employees across 50 countries.

Your Workplace

As a Field Coordinator on Miele’s Field Sales team, you will support the State Sales team. You will act as the operational backbone, ensuring sales activities run seamlessly through exceptional coordination, administration and stakeholder support.

Responsibilities

• Coordinate field sales activities, including display stock orders, transfers, installations and dealer display maintenance.
• Provide administrative support to the State Sales Manager: reporting, presentations, meeting coordination and minute taking.
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events.
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests.
• Manage point‑of‑sale materials, brochures, display stock and inventory reconciliation.
• Prepare reports, dashboards and sales data to support business decision‑making.
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner.

Qualifications

Must‑have

• Exceptional organisational and time‑management skills with the ability to manage multiple priorities.
• Strong administrative experience with excellent attention to detail.
• Outstanding written and verbal communication skills.
• Customer‑focused approach with the ability to build positive relationships across all levels.
• Intermediate proficiency in Microsoft Office, particularly Excel, Word and PowerPoint, with a quick learning curve for new systems.

Nice‑to‑have

• Experience supporting a field sales or retail team.
• Experience coordinating events, trade shows or marketing activities.
• Knowledge of CRM or ERP systems.
• Experience working within a premium retail, FMCG or consumer goods environment.

Benefits

• Hybrid working: 2 WFH days, 2 flexible office days + Wednesday team connection day.
• Quarterly Life Leave – one paid day each quarter to recharge.
• Personal development and career opportunities.
• Generous employee discounts.