Field Coordinator

6000 Miele Australia (VG AU); Newstead; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Life Leave (quarterly)

Employee discounts

Job summary

Miele invites applications for a Field Coordinator to support the State Sales team, ensuring smooth field activities and stellar customer service. You will work with Account Specialists and internal teams to drive brand growth and a premium customer experience.

This hybrid role in Melbourne supports exhibitions, product launches, and dealer communications, providing essential reporting and stakeholder coordination to keep sales initiatives on track.

Qualifications

• Must have exceptional organisational and time management skills with the ability to manage multiple priorities.
• Strong administration experience with excellent attention to detail.
• Outstanding written and verbal communication skills.
• A customer-focused approach with the ability to build positive relationships across all levels.
• Intermediate Microsoft Office skills (Excel, Word, PowerPoint) and ability to learn new systems.

Responsibilities

• Coordinate field sales activities including display stock orders, transfers, installations and dealer display maintenance.
• Provide administrative support to the State Sales Manager, including reporting, presentations, meeting coordination and minute taking.
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events.
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests.
• Manage point of sale materials, brochures, display stock and inventory reconciliation.
• Prepare reports, dashboards and sales data to support business decision-making.
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner

Skills

Organisational skills

Administration experience

Communication skills

Customer focus

MS Office proficiency

Tools

CRM systems

ERP systems

Job description

About Miele What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Field Sales team and play a pivotal role in supporting the success of our retail network. As a Field Coordinator, you'll be the operational backbone of the State Sales team, ensuring sales activities run smoothly through exceptional coordination, administration and stakeholder support. Working closely with Account Specialists, State Sales Managers and internal teams, you'll help deliver an outstanding customer experience while supporting the continued growth of the Miele brand.

Your Responsibilities

• Coordinate field sales activities including display stock orders, transfers, installations and dealer display maintenance
• Provide administrative support to the State Sales Manager, including reporting, presentations, meeting coordination and minute taking
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests
• Manage point of sale materials, brochures, display stock and inventory reconciliation
• Prepare reports, dashboards and sales data to support business decision-making
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner

What We Are Looking For

Must-have:

• Exceptional organisational and time management skills with the ability to manage multiple priorities
• Strong administration experience with excellent attention to detail
• Outstanding written and verbal communication skills
• A customer-focused approach with the ability to build positive relationships across all levels
• Intermediate Microsoft Office skills, particularly Excel, Word and PowerPoint, with the ability to quickly learn new systems

Nice-to-have:

• Experience supporting a field sales or retail team
• Experience coordinating events, trade shows or marketing activities
• Knowledge of CRM or ERP systems
• Experience working within a premium retail, FMCG or consumer goods environment

Our Benefits

• Hybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection day
• Quarterly Life Leave – one paid day each quarter to recharge
• Personal development and career opportunities Generous Employee discounts

For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.