Field Coordinator

Miele AG; Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Quarterly Life Leave

Career development

Employee discounts

Job summary

Miele Australia is seeking a Field Coordinator to support the State Sales team by coordinating field sales activities, managing dealer displays and stock transfers, and providing essential administrative support. You will work closely with Account Specialists and State Sales Managers to ensure smooth operations and an outstanding customer experience.

The role requires strong organizational skills, detail orientation, and excellent communication with internal and external stakeholders.

Qualifications

• Must have strong organizational and time-management skills.
• Proven administration experience with attention to detail.
• Outstanding written and verbal communication skills.
• A customer-focused approach with the ability to build positive relationships.

Responsibilities

• Coordinate field sales activities including display stock orders, transfers, installations and dealer display maintenance.
• Provide administrative support to the State Sales Manager, including reporting, presentations, meeting coordination and minute taking.
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events.
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests.
• Manage point of sale materials, brochures, display stock and inventory reconciliation.
• Prepare reports, dashboards and sales data to support business decision-making.
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner.

Skills

Organizational skills

Administration experience

Communication skills

Customer focus

Tools

MS Office

CRM/ERP systems

Job description

About Miele

What does it take for a family‑run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run‑of‑the‑mill service or short‑sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance creates a good working environment at Miele and fuels the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally, whether they are apprentices or managers. Make our claim your challenge—whether in Gütersloh, Melbourne or Singapore!

Your Workplace

Join Miele's Field Sales team and play a pivotal role in supporting the success of our retail network. As a Field Coordinator, you will be the operational backbone of the State Sales team, ensuring sales activities run smoothly through exceptional coordination, administration and stakeholder support. You will work closely with Account Specialists, State Sales Managers and internal teams, helping deliver an outstanding customer experience while supporting the continued growth of the Miele brand.

Your Responsibilities

• Coordinate field sales activities including display stock orders, transfers, installations and dealer display maintenance
• Provide administrative support to the State Sales Manager, including reporting, presentations, meeting coordination and minute taking
• Support the planning and delivery of exhibitions, trade shows, product launches and other sales events
• Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests
• Manage point of sale materials, brochures, display stock and inventory reconciliation
• Prepare reports, dashboards and sales data to support business decision‑making
• Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner

What We Are Looking For

Must‑have:

• Exceptional organisational and time‑management skills with the ability to manage multiple priorities
• Strong administration experience with excellent attention to detail
• Outstanding written and verbal communication skills
• A customer‑focused approach with the ability to build positive relationships across all levels
• Intermediate Microsoft Office skills, particularly Excel, Word and PowerPoint, with the ability to quickly learn new systems

Nice‑to‑have:

• Experience supporting a field sales or retail team
• Experience coordinating events, trade shows or marketing activities
• Knowledge of CRM or ERP systems
• Experience working within a premium retail, FMCG or consumer goods environment

Our Benefits

• Hybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection day
• Quarterly Life Leave – one paid day each quarter to recharge
• Personal development and career opportunities
• Generous employee discounts