Festival Ticketing Operations Manager (9-Month Contract)

Festival of Voices; Hobart; On-site; AUD 66,000 - 70,000; Part time

Job summary

Festival of Voices is seeking a Parental Leave Cover Ticketing & Office Manager in Hobart. The role focuses on administering Red61 ticketing, setting up events, managing bookings, and producing sales reports. Flexible 0.8 FTE with potential extension, based at Salamanca Arts Centre.

You will handle ticketing operations from setup to final reconciliations, support box office, and assist with office tasks. Attention to detail and systems thinking are essential in this hands‑on, varied role within

Qualifications

• Experience administering a ticketing, booking, database or CRM system.
• Experience with Red61 would be a significant advantage.
• Strong data accuracy and reporting skills.

Responsibilities

• Administering Red61 and managing the Festival's ticketing setup.
• Setting up events, pricing, discounts, packages, seating plans and ticket inventory.
• Managing customer bookings, exchanges, enquiries and ticketing issues.
• Ensuring automated confirmations and pre-event information are accurate.
• Monitoring ticket sales and preparing regular sales reports and projections.
• Preparing ticketing reports for producers, venues and Festival team.
• Coordinating venue allocations, seating plans and ticketing logistics.
• Managing box office operations before and during the Festival.
• Training front‑of‑house staff and volunteers in ticketing systems.
• Assisting customers with accessibility needs and merchandise/pay-it-forward initiative.
• Completing reconciliations and providing attendance data for reporting.

Skills

Ticketing systems

Red61 experience

Data reconciliation

Attention to detail

Organised

Tools

Red61

Job description

Festival of Voices is seeking a Parental Leave Cover Ticketing & Office Manager in Hobart. The role focuses on administering Red61 ticketing, setting up events, managing bookings, and producing sales reports. Flexible 0.8 FTE with potential extension, based at Salamanca Arts Centre.

You will handle ticketing operations from setup to final reconciliations, support box office, and assist with office tasks. Attention to detail and systems thinking are essential in this hands‑on, varied role within