Event Ticketing Coordinator (Casual, 30hrs/wk)

ICC Sydney; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free meals

Discounted car parking

Health insurance offers

Exclusive event tickets

Flexible work arrangement

Job summary

ICC Sydney in Sydney, NSW seeks a casual Ticketing Administrator to coordinate group bookings and manage ticketing enquiries for key events, including Premier’s Gala Concert 2027, on a seven-day roster.

The role focuses on delivering high service standards, supporting casual box office staff, maintaining accurate records, and contributing to event delivery. Will require flexibility, 18+, ticketing experience, and proficiency with Ticketek Aspect.

Qualifications

• Experience in ticketing, box office, bookings administration or customer service within live events or venue contexts.
• Ability to coordinate group bookings and ticket allocations with accuracy.
• Capacity to manage competing priorities in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and manage ticketing enquiries promptly.
• Support casual box office staff and contribute to team performance.
• Coordinate ticket sales, group bookings, allocations, and reporting.
• Maintain accurate ticketing records and assist in event-day activities.
• Identify process improvements to ticketing and customer experience.

Skills

Customer service

Ticketing experience

Attention to detail

Communication

Education

Higher School Certificate

Tools

Ticketek Aspect

Microsoft Office

Ticketing systems

Job description

ICC Sydney in Sydney, NSW seeks a casual Ticketing Administrator to coordinate group bookings and manage ticketing enquiries for key events, including Premier’s Gala Concert 2027, on a seven-day roster.

The role focuses on delivering high service standards, supporting casual box office staff, maintaining accurate records, and contributing to event delivery. Will require flexibility, 18+, ticketing experience, and proficiency with Ticketek Aspect.