Fast-Paced Customer Support Consultant — ASAP Start

Tacticall Recruitment; Brisbane; On-site; AUD 43,000 - 61,000; Full time

Benefits offered by this job

Immediate start

Temporary contract

Job summary

Tacticall Recruitment in Australia is seeking a dedicated Contact Centre professional to be the first point of contact for customers requiring bookings and freight information. The role is fast-paced, customer-focused, and based in Archerfield, QLD.

The position runs on a full-time temporary basis with an ASAP start through to the end of January 2027, offering a competitive hourly rate with superannuation. Strong communication skills and a proactive service mindset are essential.

Qualifications

• Previous experience in a contact centre or high-volume customer service role.
• Strong verbal communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Basic computer literacy and familiarity with booking systems (preferred).
• Proactive and professional approach to customer service.

Responsibilities

• Be the first point of contact for customers needing bookings, freight enquiries and general service information.
• Provide fast, accurate responses in a high-volume environment.
• Support customers through bookings and enquiries using the booking system.
• Maintain a proactive, professional approach to customer service.

Skills

Contact centre experience

Verbal communication

Problem solving

Adaptability

Booking systems familiarity

Tools

Booking systems

Job description

Tacticall Recruitment in Australia is seeking a dedicated Contact Centre professional to be the first point of contact for customers requiring bookings and freight information. The role is fast-paced, customer-focused, and based in Archerfield, QLD.

The position runs on a full-time temporary basis with an ASAP start through to the end of January 2027, offering a competitive hourly rate with superannuation. Strong communication skills and a proactive service mindset are essential.