Facilities & Workplace Experience Coordinator (On-Site)

Jones Lang LaSalle Incorporated; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Novated lease

Social club

Maternity leave

Volunteer time off

Career opportunities

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Assistant in Melbourne to support integrated facilities management across workplace operations. You will work with internal and external stakeholders to maintain safe, efficient, and high-performing environments in front- and back-of-house areas.

The role emphasizes courier coordination, mailroom support, vendor supervision, and adherence to safety and compliance requirements in a corporate setting.

Qualifications

• Experience in facilities, workplace operations, administration, hospitality, reception, concierge, or customer service within a corporate environment.
• Strong interpersonal skills and the ability to learn quickly in a high-performing team.
• Excellent verbal and written communication skills.
• Exceptional organizational, follow-up and time-management skills.
• Able to multi-task and juggle competing priorities.

Responsibilities

• Assist with courier coordination, ad hoc mailroom support, and general workplace administration activities.
• Assist with supervision of external contractors, issue passes and sign-in process.
• Support workplace health, safety, security, emergency preparedness, and compliance activities.
• Support operational coordination, workplace reporting, KPI/SLA tracking, and service delivery follow-up.
• Deliver workplace services in line with KPIs, SLAs, and client expectations and continuously improve processes.

Skills

Facilities operations

Customer service

Administration

Communication

Multitasking

Job description

Jones Lang LaSalle Incorporated is seeking a Facilities Assistant in Melbourne to support integrated facilities management across workplace operations. You will work with internal and external stakeholders to maintain safe, efficient, and high-performing environments in front- and back-of-house areas.

The role emphasizes courier coordination, mailroom support, vendor supervision, and adherence to safety and compliance requirements in a corporate setting.