Facilities & Technology Services Officer

Royal Melbourne Institute Of Technology; Melbourne; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Casual hours

17% Superannuation

Job summary

Royal Melbourne Institute Of Technology (RMIT) is seeking a Facilities Officer to support day-to-day operations for the College of Vocational Education. The role focuses on technology assets, staff onboarding, asset records and general facilities support across multiple campuses in Melbourne.

You will work under the Facilities Coordinator, ensuring staff have access to equipment and spaces, while contributing to projects, events and service improvements.

Qualifications

• Experience delivering administrative, operational or customer-focused support in a large organisation.
• Strong digital literacy and confidence with technology, systems and equipment.
• Ability to learn new systems, platforms and processes quickly.
• Excellent organisation and attention to detail with record-keeping and prioritisation.

Responsibilities

• Respond to requests submitted through service management systems.
• Assist with ordering, delivery, setup and replacement of technology equipment and assets.
• Maintain accurate asset records, documentation and registers.
• Support staff onboarding with workplace technology and furniture.
• Assist with technology refresh activities and lifecycle processes.
• Support facilities projects, space management and minor works.
• Collaborate with staff and support teams to resolve operations issues.
• Provide responsive customer service to staff across the College.

Skills

Customer service

Digital literacy

Organisational skills

Communication skills

Teamwork

Problem solving

Tools

Service management systems

Asset records software

Job description

Royal Melbourne Institute Of Technology (RMIT) is seeking a Facilities Officer to support day-to-day operations for the College of Vocational Education. The role focuses on technology assets, staff onboarding, asset records and general facilities support across multiple campuses in Melbourne.

You will work under the Facilities Coordinator, ensuring staff have access to equipment and spaces, while contributing to projects, events and service improvements.