Facilities Officer

Greenwich English College; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Greenwich English College in Sydney's CBD seeks a Facilities Officer to ensure safe, reliable operation of its campuses and to coordinate day-to-day facilities activities. You will respond to issues and help ensure classrooms, common areas and staff spaces are ready for use.

This practical, service-focused role requires sound judgement, attention to detail and clear communication with staff, students, contractors and service providers, escalating safety, maintenance and technical matters when

Qualifications

• Experience in facilities, property, campus or service environments.
• Ability to coordinate suppliers, contractors and service providers to completion.
• Strong organisational skills and record-keeping abilities.
• Practical problem-solving and sound judgement for incidents or urgent requests.
• Clear, respectful communication with a diverse community.
• Comfort with workplace technology and learning new systems.
• Commitment to safe work practices and WHS procedures.
• Willingness to work across Greenwich College's Sydney CBD campuses.

Responsibilities

• Respond to facilities requests and operational issues, prioritising safety and campus needs.
• Undertake minor non-licensed facilities tasks and arrange qualified contractors where required.
• Coordinate planned and reactive maintenance, cleaning and other services, including schedules and access.
• Prepare classrooms, meeting rooms and event spaces with furniture, equipment and supplies.
• Conduct routine campus and safety checks, log issues and follow actions to completion.
• Support WHS procedures, incident reporting, emergency preparedness and critical incidents.
• Maintain professional communication with staff, students, visitors, suppliers, contractors and property reps.
• Maintain accurate facilities records, task logs, inventories and asset information.
• Monitor supplies and stock levels and keep storage areas safe and accessible.
• Support onboarding of new staff through access setup, workspace preparation and campus tours.

Skills

Facilities management

Contractor coordination

Record keeping

Health & safety awareness

Communication

Job description

The Facilities Officer supports the safe, reliable and professional operation of Greenwich College's Sydney CBD campuses. Working as part of the Facilities team, the role coordinates day-to-day facilities activities, responds to operational issues and helps ensure classrooms, common areas and staff spaces are ready for use.

This is a practical, service-focused role that requires sound judgement, attention to detail and clear communication. The Facilities Officer works with staff, students, contractors and service providers and escalates safety, maintenance and technical matters when specialist support is required.

Key responsibilities

• Respond to facilities requests and operational issues, prioritising work according to urgency, safety and campus needs.
• Undertake minor non-licensed facilities tasks within the role's level of competence and arrange qualified contractors where required.
• Coordinate planned and reactive maintenance, cleaning and other facilities services, including schedules, site access and follow-up.
• Prepare classrooms, meeting rooms and event spaces and confirm that furniture, equipment and supplies are in place.
• Conduct routine campus and safety checks, record identified issues and follow corrective actions through to completion.
• Support workplace health and safety procedures, incident reporting, emergency preparedness and critical incident processes.
• Maintain professional communication with staff, students, visitors, suppliers, contractors and property representatives.
• Maintain accurate facilities records, task logs, inventories and asset information.
• Monitor supplies and stock levels and keep storage areas safe, orderly and accessible.
• Support onboarding of new staff through access setup, workspace preparation and campus tours.

About you

• Experience in facilities, property, campus, hospitality, office operations or a comparable service environment.
• Ability to coordinate suppliers, contractors and service providers and follow work through to completion.
• Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
• Practical problem-solving skills and sound judgement when responding to incidents or urgent requests.
• Clear, respectful communication and a service-oriented approach when working with a diverse community.
• Confidence using workplace technology and the ability to learn new systems.
• A commitment to safe work practices and the ability to follow WHS and emergency procedures.
• Ability to work across Greenwich College's Sydney CBD campuses as operationally required.

About us

The NextEd Group (NextEd) is an innovative, high-quality private tertiary education organisation operating across the ELICOS, VET and Higher Education sectors, delivering life-changing education experiences to domestic and international students. NextEd is an Australian Securities Exchange-listed company with premises across Sydney, Melbourne, Brisbane, Gold Coast, Perth and Adelaide.