Campus Operations Coordinator

Acknowledge Education Pty Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunities to grow within the organisation

$1,500 annual professional development allowance

Health insurance discounts through Bupa

Job summary

A leading educational institution in Melbourne seeks a Campus Operations Coordinator to oversee campus operations, ensuring safety and compliance. The role involves managing maintenance schedules, supporting event logistics, and liaising with contractors. Ideal candidates will have a qualification in business or facilities management, coupled with at least 3 years of relevant experience in a fast-paced environment. This position offers a supportive team atmosphere and opportunities for professional development.

Qualifications

• Minimum 3 years’ experience in operations, facilities coordination, or administration.
• Demonstrated experience coordinating facilities services.
• Proven track record of planning and executing events.
• Proven track record of planning and executing events, including logistics, communication and stakeholder management.
• Experience using administrative or facilities systems (e.g., JIRA, RTO Manager, Safety Champion or similar platforms).
• Strong proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills, with the ability to liaise professionally across teams and organisational levels.
• Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.
• High attention to detail with experience in data entry, reporting and record keeping.

Responsibilities

• Coordinate national campus maintenance schedules and contractors.
• Support emergency preparedness and risk management.
• Manage facilities contracts and inventory.
• Support the planning and delivery of key national campus events.
• Work closely with Operations and campus teams to support cross-campus initiatives.
• Respond to facilities requests, conduct campus inspections and room audits, support events, furniture and workstation setup, and assist with staff induction.
• Track and report on maintenance, safety, inventory and operational activities, providing regular updates to the line manager.

Skills

Operations coordination

Event planning

Verbal and written communication

Data entry and reporting

Data entry & reporting

Multitasking

Education

Relevant qualification in business or facilities management

Admin experience in education

Tools

Microsoft Office Suite

JIRA

RTO Manager

Safety Champion

Job description

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.

Job Description

• Permanent, Full Time
• On Site

The Campus Operations Coordinator plays a key role in ensuring the smooth, safe and efficient day‑to‑day operations of a campus environment. This position supports the management of facilities, event logistics, compliance, risk management and general operational support to create a positive and functional experience for students, staff and visitors.

Key Responsibilities

• Coordinate national campus maintenance schedules and contractors, ensuring WHS, safety and building compliance.
• Support emergency preparedness, risk management and use of Safety Champion across campuses.
• Manage facilities contracts, inventory, consumables and support procurement decisions.
• Support the planning and delivery of key national campus events.
• Work closely with Operations and campus teams to support cross‑campus initiatives.
• Respond to facilities requests, conduct campus inspections and room audits, support events, furniture and workstation setup, and assist with staff induction.
• Track and report on maintenance, safety, inventory and operational activities, providing regular updates to the line manager.

Qualifications

About you:

• Relevant qualification in business, facilities management, administration, or related field; or equivalent combination of education and experience.
• Minimum 3 years’ experience in operations, facilities coordination, or administration within an education, corporate, or campus‑based environment.
• Demonstrated experience coordinating facilities services and working with external contractors.
• Proven track record of planning and executing events, including logistics, communication and stakeholder management.
• Experience using administrative or facilities systems (e.g., JIRA, RTO Manager, Safety Champion or similar platforms).
• Strong proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills, with the ability to liaise professionally across teams and organisational levels.
• Ability to manage multiple tasks and priorities in a fast‑paced, deadline‑driven environment.
• High attention to detail with experience in data entry, reporting and record keeping.

Additional Information

Why join AE

• Opportunities to grow within the organisation
• $1,500 annual professional development allowance
• Incredibly committed and supportive team of student‑centric professionals
• Health insurance discounts through Bupa
• Be part of a fast‑moving, agile private provider where decisions turn into action quickly
• Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.